Header Schrift FAQ


Here you will find the answers to frequently asked questions about the hotel Sendlhofer’s in Bad Hofgastein. In case you do not find the answers to your questions here, you can contact as per e- mail or call us.


You can check into your room at 11am and your apartment at 4pm. Please contact us per e- mail or call us if you arrive after 6 pm.

You may stay in your rooms until 11 am and in your apatment until 10am. You may request a late checkout. We will try to accommodate your requests if enough rooms are available in the hotel.

The city tax is € 2,40 per person/ per day. There’s an additional country tax of € 1,10 per person, charged only once, if you stay more than 5 nights (children up until the age of 15 are excluded from the tax).

To confirm a booking, we ask you to pay a deposit into our bank account. You may also pay with a credit card. The requested deposit is 30% of the total booking cost.

You may pay with cash (EUR), Maestro, VISA, Mastercard or ‘Gasteintaler’.

until 7 days before your scheduled arrival

from day 7 until day 3 before your scheduled arrival, you will be charged 70% of the total booking cost

from day 3 before your scheduled arrival, you will be charged 90% of the total booking cost

If you arrive late or check out early, you will be charged the total booking cost. To avoid unnecessary cancellation costs, we recommend you get travel insurance via www.europäische.at. 

Terms and conditions of the Österreichischen Hotelverband apply (www.hotelverband.at/down/AGBH_061115.pdf)

Yes, pets are welcome per request.

Breakfast is € 25,- per person for adults and free of charge for children younger than 2. 

Children 2-6: € 5,-

Children 6- 10: € 10,-

Children 10-15: € 15,-

Children 15-18: € 20,-

Luke’s Wohnzimmer offers warm dishes between 12.30 and 9.30 pm. The kitchen is open between.

Our nature spa is open between 8.00 am and 21.00 pm

Yes, there’s a non nude area in our nature spa. This area is in the family area. The area contains a sauna, an infra red sauna, a steam bath and an ice bath.

Yes, we are Tesla partners and equipped with two charging stations. Charging is free of charge for hotel guests.